If your card is lost or stolen, you should report it immediately to minimize the chance of unauthorized transactions on your account.

To Report Your First Mid Debit Card Lost or Stolen

Call First Mid Customer Support:
Monday – Friday: 7:00 a.m. – 6:00 p.m.
Saturday: 8:00 a.m. –1:00 p.m.

Toll free  1-877-888-5629  

After banking hours, call toll free 800-472-3272

To Report a First Mid Credit Card Lost or Stolen

Contact Elan Card Services
24-Hour Cardmember Service

Toll free  1-800-558-3424
If you are calling from outside the U.S., call 701-461-1556 collect.